Return & Refund Policy
Return & Refund Policy
Last Updated: [Date]
Non-Returnable Products
Due to hygiene, safety, and personal care regulations, all products sold by AFMI are non-returnable once delivered.
This includes:
- Skincare products
- Cosmetic products
- Beauty products
- Personal care products
- Opened or used products
Damaged, Defective, or Wrong Product
If you receive:
- A damaged product
- A defective product
- An incorrect product
Please contact us within 48 hours of delivery with:
- Order Number
- Product Images
- Packaging Images
- Unboxing Video (recommended)
After verification, AFMI may provide:
- Replacement Product
- Store Credit
- Refund (where applicable)
Refund Eligibility
Refunds will only be considered for:
- Damaged items received
- Incorrect products delivered
- Manufacturing defects verified by our team
Refund Processing
Approved refunds will be processed within 5-10 business days to the original payment method.
Order Cancellation
Orders may be cancelled before dispatch. Once shipped, orders cannot be cancelled.
Contact
Email: support@afmi.in